Muzicly Privacy Policy

Introduction

At Muzicly, we respect your privacy and are committed to protecting the personal information you share with us through our application. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Muzicly mobile application (the "App"). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not use the App.

1. Information We Collect

We may collect and process the following information when you use the App:

• Personal Information: When you sign up for an account, we may collect personal data such as your name, email address, phone number, and profile picture.
• Usage Data: We may collect information about how you interact with the App, such as the features you use, songs you listen to, and playlists you create.
• Device Information: Information such as device type, operating system, unique device identifiers, and app version may be collected to improve your user experience.
• Location Data: With your consent, we may collect and process information about your location to personalize your experience within the App.
• Social Media Information: If you connect your social media accounts (like Instagram or Facebook) to Muzicly, we may collect profile information from these third-party platforms in accordance with their privacy policies.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To provide, maintain, and improve the App and its features.
• To personalize your experience within the App based on your preferences and interactions.
• To communicate with you about updates, features, promotions, and other information related to the App.
• To understand usage patterns and improve our services through analytics and performance monitoring.
• To comply with legal obligations and enforce our terms of service.

3. How We Share Your Information

We may share your personal information in the following circumstances:

• Service Providers: We may share your information with third-party vendors who help us operate the App, such as cloud storage providers, analytics services, and customer support tools.
• Legal Obligations: We may disclose your information if required by law, such as to comply with a subpoena or similar legal process.
• Business Transfers: If Muzicly is involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

We will never sell or rent your personal information to third parties for their marketing purposes.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of electronic storage or transmission over the internet is completely secure, and we cannot guarantee the absolute security of your information.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: You can request a copy of the personal data we hold about you.
• Correction: You can request that we correct any inaccurate or incomplete personal data.
• Deletion: You can request that we delete your personal data, subject to certain legal obligations.
• Objection: You may object to our processing of your personal data in certain circumstances.
• Data Portability: You may request the transfer of your personal data to another service provider.

To exercise any of these rights, please contact us at info@muzicly.com.

5.1. Third-Party Links

At Muzicly, we want you to be completely satisfied with our services. If for any reason you are not satisfied, we offer a refund within 3-4 days of your purchase, subject to the terms and conditions outlined below.

1. Eligibility for Refunds

To be eligible for a refund, you must meet the following conditions:

• You must request a refund within 3-4 days of the original transaction.
• The service or subscription must not have been fully used or consumed.
• You must provide proof of purchase (receipt or transaction details).

2. How to Request a Refund

To request a refund, please contact our support team at [Insert Support Email] with the following information:

• Your name.
• The email address associated with your account.
• Transaction ID or receipt.
• A brief explanation of why you are requesting a refund.

3. Processing Your Refund

Once we receive your request, we will review it and notify you of the status of your refund. If your refund is approved, it will be processed, and the funds will be returned to your original method of payment within 5-7 business days.

4. Non-Refundable Items

Certain items and services may not be eligible for refunds, including:

• Fully consumed or used subscriptions.
• Services that have already been provided or are non-returnable.
• Promotional or discounted offers.

5. Changes to Refund Policy

Muzicly reserves the right to modify or update this Refund Policy at any time. Any changes will be posted here, and we will notify users of any significant updates.

6. Third-Party Links

The App may contain links to third-party websites or services. We are not responsible for the privacy practices or the content of these third-party sites. We encourage you to review the privacy policies of any third-party services you interact with.

7. Children's Privacy

Muzicly is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child under 13, we will take steps to delete such information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated policy on this page and update the "Last Updated" date above. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or the way we handle your personal data, please contact us at:

Muzicly
info@muzicly.com